As everyone wants to be respected and recognized, so the interview officer should always show respect and serious attitude to the candidate. For the role location, interview officer can be a friend, consultant, or even a psychological doctor. If must or necessary, to be with the professional attitude to help the candidates to analyzed their career development, to help find their career purpose, to make the candidates feel that it is a harvest through this telephone call, and the candidate may recognize and think the interview officer is professional, so can further know about and recognize the company.
每个人都希望被别人尊重和认可，因此，招聘者要始终体现出对候选人的重视和尊重。在角色定位上，可以是朋友身份、咨询者身份甚至是心理医生的身份，必要时以专业的态度帮助他们分析个人职业发展前景，帮助他们树立职业目标，让目标候选人感到接到这样一个电话对于自己是一种收获，并对招聘者产生认可，从而进一步加深目标候选人对于公司的认可。
Improve the telephone communication’s successful rate. One telephone invitation communication may take 10 minutes or more, but the job and professional of the interview officer will give the candidate deep impression. So that it can improve the successful rate of the interview compared with directly notify the candidate to come to interview. 15 minutes success to invite one candidate is a good result than 15 minutes notify 3 candidates to come but no one will come.
提高电话沟通的成功率。一次电话邀约沟通可能会占用10分钟甚至更长时间，但招聘者的职业及专业性会给目标人才留下的深刻印象，从而大大提高面试几率，比简单、直接通知对方来面试效果会好得多。15分钟成功约一个人来面试比15分钟通知3个人来面试最后一个都没来效果好。
Please be good at asking for advice and low profile when facing the professionals. If the candidates are the industry professionals, or their company belongs to the high technological industry, the candidate’s technology knowledge is possible better than the interview officer of the HR department. So, in the process of telephone communication, interview officer need to design the professional questions and must be with a low profile and asking attitude, so that the candidates feel the attention and recognition and at the same time gain a sense of satisfaction.
专业人才面前要善于求教，放低姿态。应聘者如果是行业专业人士，或者公司所属的专业性较高，那么对于专业的理解，应聘者极有可能是会高于人力资源部的招聘者的，那么在电话沟通中，设计专业问题，一定抱着请教的态度，这会让对方在获得满足感的同时感到得到了重视和认可。